Commonly Asked Questions about Hinkley Lighting

Does the fixture come assembled already?

Unfortunately the fixtures do not come fully assembled. Some fixtures may come partially assembled but a lot of time the pieces will have to be put together. Glass will usually have to be inserted and chandeliers may need to be dressed in crystal. Some outdoor lighting from Hinkley Landscaping comes fully assembled with everything but the transformers. Bottom line is almost all fixtures have some type of assembly needed!

How do I install my Hinkley Lighting Fixture?

Besides for Table Lamps, Floor Lamps, and Desk Lamps, all products will need to be installed by cutting some wires. You will find an installation instructions sheet included in each box and they can also be downloaded straight from the Hinkley.com website on the product specific details page. Our lighting specialists can also help answer any installation questions as we have spec sheets and cut sheets given to us directly by Hinkley Lighting themselves.

How do I clean my Hinkley Lights?

Outdoor Fixtures need to use s soft cloth to wipe down the fixture, glass cleaner for the glass, and sometimes a high-quality car wax can be applied to the metal twice a year to preserve quality. It is also recommended to wipe down the shades and bases of the fixtures to preserve quality. Be extremely gentle with everything you wipe down and consult a lighting professional if needed! Although Hinkley Outdoor Lighting fixtures are made of quality materials, it is still important to wipe down these fixtures once to twice per year in order to preserve quality long term. Improper care of fixtures could possibly lead to voids in the manufacturers warranty

Are bulbs included in my lighting package?

Some bulbs are included with the fixtures and some are not. It mainly depends on the type of fixture but majority of Hinkley lights do not come with bulbs included. Bulbs can be purchased directly here (link to this https://www.beautifulthingslighting.com/fixture-accessories/light-bulbs)

Does chain or wire come with my Hinkley Lighting

Some chain-hung fixtures come with 12’ of wire 8’ of chain and some come with 4’ of chain and 8’ of wire. Unless your ceilings are way above the normal 8 feet, most fixtures come with the ability to hang around the 8-12 foot area.

Does Hinkley Lighting make indoor and outdoor lighting fixtures?

Hinkley Lighting does make both indoor and Outdoor Lighting fixtures. They have a comprehensive landscape lighting division that sells any landscape light possibly needed. Hinkley also recently acquired Regency Ceiling Fans so they also now sell ceiling fans!

Can my Hinkley Fixture be dimmed?

All fixtures can be dimmed and operate on standard dimmers unless otherwise noted. IF the product has integrated LED’s or uses LED’s you may need to use an ELV or TRIAC dimmer to be compatible.

Can I return my Lighting Fixture?

All returns and exchanges are made at Beautiful Things Lighting discretion. If the wires haven’t been cut, the fixture hasn’t been installed, and it is within 7 days of receiving the product, we offer 100% free no hassle returns!

Can I purchase replacement Hinkley Lighting Parts?

Hinkley Lighting replacement parts can definitely be acquired for your lighting fixture. Make sure to keep your original paperwork with the item number of the fixture so that replacement parts can easily be found. Just live chat us, call us at 954-757-9646, or email us at [email protected]. We’ll be happy to help you out with any of your possible lighting inquiries!