Shipping Policy

Please be advised that we cannot ship any merchandise internationally or to PO Box addresses.

Standard Ground Shipping – Small Parcel UPS and FedEx Items

Beautiful Things offers FREE SHIPPING for orders $149.00 or greater on select items that are able to ship via UPS or Federal Express Ground (excludes items required to ship via Truck Freight). This Free Shipping Offer is applicable only to orders shipping to the 48 continental United States. Additional shipping costs will be incurred for orders shipping to Alaska, Hawaii or Puerto Rico. Please call our store at 954-757-9646 for a shipping quote to these areas.

Orders cannot be combined for the purposes of this free shipping offer.

Truck Freight – Large & Oversized Items

Large items, such as large foyer chandeliers and torchiere floor lamps, may ship via truck freight. Orders containing items that must ship via truck freight will incur an $85 surcharge for each item that must ship via truck. Items that must ship via truck freight are marked as such on the individual product pages of this site, and are determined by the manufacturers’ submitted carton dimensions and shipping weight.

Items shipped via truck freight are delivered to curbside or driveway only. Most carriers will contact you to set up a delivery time, usually a 2-4 hour appointment window during business hours. As such, it is the customer’s responsibility to provide an accurate contact phone number for the delivery address.

If you require special assistance with a Truck Freight delivery, additional services like inside delivery and lift gate are available at an additional charge. Please contact a store associate at 954-757-9646 for a quote on these services.

At the time of delivery, the driver will require that you inspect the condition of the shipment and sign the delivery receipt. Be sure to note on the receipt ANY and ALL visible damage to the packaging of your item(s). Noting the condition of the delivery is the responsibility of the customer – not the driver.

If the carrier is unable to contact the customer, the customer will then be responsible for any storage fees or freight charges back to the shipper. See our Return Policies for full details.

Beautiful Things Delivery

At the discretion of our store, professionally trained and experienced personnel from Beautiful Things will deliver merchandise for a charge to customers deemed to be within the trading area of Beautiful Things. Delivery by our store will be scheduled by appointment only. Beautiful Things delivery does not include inside delivery or any installation services. We strongly suggest hiring a licensed electrical contractor for all lighting installations.

In-store Pickup

A customer may choose to make a purchase placed online available for pickup at our store. If you wish to pick up your purchase, we will contact you via phone or email when your product is ready for your visit. Orders that are arranged to be picked up will be charged in full at the time of order – not when it is picked up.

Shipping Lead Times

Beautiful Things strives to provide its customers with the most accurate information on product availability using the tools and resources made available by the manufacturers we represent.

The lead times that are posted on the individual product pages are estimates only. These times are estimated based on the assumption that the item in question is currently in stock with the manufacturer and on the manufacturer’s typical speed at which orders are processed and shipped.

If your purchase or project is time sensitive, it is strongly suggested that you contact a store associate at 954-757-9646 to inquire about expedited shipping services.

Beautiful Things is not responsible for any costs associated with shipment delays. We strongly suggest that any professional services required to install your product(s) not be scheduled until your order has arrived and been inspected

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